The #CIO in Crisis: Below are the insights from HBR's research.

• CIOs need to understand business better, but the C-suite should understand technology's potential better. 

• Every other function of the organization is as out of touch as IT. 

• As IT steps up as mentor, it needs to mature as well. IT needs to step up, but collaboratively — not as the smartest guys in the room. 

• CEOs sense the problem perhaps more than CIOs do. 
• The bifurcation of IT and business is a myth.
• Multiple roles, one company versus one role, multiple companies. 

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The CIO in crisis